Replating Service
Whether your gold or silver jewellery has lost its shine, the plating has started to wear off or you’d like to transform your silver collection into stunning gold pieces; our replating service is the perfect way to give your jewellery a second life and restore its original beauty.
Our replating service is suitable for a wide range of jewellery, including rings, necklaces, bracelets, earrings, and more. Whether you have a sentimental piece that holds meaning or simply want to refresh your collection, replating might just be what you were looking for.
Please read our FAQ below to find out about the possibilities and terms & conditions of our replating service.
How does the replating service work?
Step 1
When you are able to visit our store you can bring your jewellery to one of our stores, click here for the opening hours of our stores.
If you are unable to visit our store, you have the option to ship your jewellery to us. Please reach out to us at platingservice@anna-nina.nl with your inquiry, and our team will evaluate the item(s) to determine if they can be plated or replated. Check our FAQ to find the specifics you will have to mention when e-mailing us.
Please note that shipping costs are not included.
Step 2
Our team will evaluate the item(s). The cost begins at €35 per item for standard plating and must be paid in advance. If the item falls outside of the standard plating options, our team will offer a price estimate (quote) and send you a payment link.
Step 3
Your jewellery pieces will be replated and ready to be worn with love by you. Once they are finished you can either pick them up or have them shipped to you.
Payment is required during the pick-up of your item. Shipment of your finished item(s) to your home address is possible via prepaid shipment costs.
FAQ
Warranty
We don’t offer warranty on the replating of your jewellery since the pieces have already undergone possible wear and tear and/ or are pre-worn.
Each plating service comes with risks that may vary depending on the type of jewellery. For instance, there is a possibility of enamel chipping during the plating process. Please note that we do not provide a guarantee against these risks.
At which store can I replate my jewellery?
You can bring your pieces to all of our stores in Amsterdam, Rotterdam and Antwerp and we will send the items to our Gerard Doustraat store to be assessed.
If you are unable to visit our store, you have the option to ship your jewellery to us. Please reach out to us at platingservice@anna-nina.nl with your inquiry, and our team will evaluate the item(s) to determine if they can be plated or replated
What to mention when e-mailing us
If you are unable to visit our store, you have the option to ship your jewellery to us. Please reach out to us at platingservice@anna-nina.nl with your inquiry, and our team will evaluate the item(s) to determine if they can be plated or replated.
To evaluate the items as carefully as can be we ask you to state the following information in your e-mail:
- Clear pictures of your jewellery piece
- The brand of the jewellery piece
- A description of the material of the piece
- Your address
Items we do replate
• Silver jewellery
• Gold (plated) jewellery
• Copper jewellery
Items we don't replate
The majority of jewellery can be replated, however, there are a few exceptions and every item needs to be assessed in our store upon approval. The following types of jewellery can’t be replated:
- Jewellery with enamel detailing
- Any jewellery of the brand Brinker & Eliza. The material used can’t be replated as the base material doesn’t suture with the plating.
- Pieces with pearls, opals, coral, shell - these are delicate and may be damaged during the process
- Anna + Nina brass jewellery needs to be assessed in-store.
- Items with glue - this includes pearls and gemstones that you suspect may have been attached with glue.
What are the costs?
The cost of the replating service is calculated per piece starting from €35 euro. We may need to request a quote as some types of jewellery fall outside our standard price range.
In order to minimize the costs, our plating service is done in batches. However, we do offer the option to plate individual pieces outside the batches to cater to urgent wishes. It is important to note that the starting price for single pieces is €95.
How long does it take to replate my jewellery?
The plating service takes up to 3-6 weeks.
Good to know
• Gold-plating does not cover scratches or dents in jewellery, it will in fact be more visible with a shinier surface.
• There is a small risk of losing stones if they are not securely set so if you are concerned about an item get a goldsmith to look at it first.
• Our standard offer is 14k gold but if a customer specifically asks for 18 or 24k this can be done as a quote from the goldsmith.
